Guild Goods Changes
The way Goods are ordered from the Guild Shop is changing from 1st January 2026.
Since our new website was launched 18 months ago, we have seen a large increase in orders, especially via our website online ordering. The number of orders by mail-order post to our PO Box has reduced to only a small handful of orders, so we feel the time is now right to discontinue the old method of ordering. Our reasoning for this is as follows:
A recent audit of our accounts recommended that we cease cheque processing to streamline operations and move to a purely electronic system, thus helping to ensure continued compliance with Charity Commission regulations and help keep our administration costs under control.
We will not have to rely on the goodwill of a few volunteers to collect the orders who have undertaken this task for many years, and live in the vicinity of our PO Box to collect the orders. The Guild is now a much more geographically dispersed organisation than it was in years gone by, with volunteers all over England and Wales.
With no cheques to be paid in and paper order forms to collect, order processing times will reduce, and will ensure that goods are only sent out once full payment is received and cleared.
Payment by electronic Bank Transfer (BACS) will be possible.
The issue of people using old order forms with out of date prices is removed.
We ask that you destroy any paper order forms you may have, as if received at the PO BOX, the order will be discarded and not processed.
Please get in touch with the Goods Manager if you need any help with this change, and thank you for your understanding.
